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Privacy Policy

Last Updated December 29, 2022

In Plain English

Privacy is all about safeguarding your information including personal details such as your name, email address, and less personally-identifiable information such as the devices you use to connect with deborahfroese.com, and the way you interact with the website and its services.

On deborahfroese.com, your information is used to facilitate newsletter subscriptions, website downloads, the purchase of any goods or services made available for sale on this website, and to gather data that helps improve the website. Sometimes gathering information involves third-party websites which are governed by their own privacy policies.

This website complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the California Consumer Privacy Act (CCPA),  and Europe’s General Data Protection Regulation (GDPR). Basically, that means :

  • Ask, and your personal information will be deleted.
  • You have a right to know what personal information has been collected about you, how it is used, and where it is stored.
  • We’ll never send you anything without your permission to do so.
  • Because no method of electronic transmission or storage is 100% secure, absolute security cannot be guaranteed.

Continue reading for full details.

Please note that deborahfroese.com contains links to third-party sites and services that have their own privacy policies. If you leave deborahfroese.com to visit those sites, our privacy policy no longer applies so please read theirs.

Introduction

This privacy policy describes in detail how deborahfroese.com collects, stores, uses, and discloses user data that visitors provide by visiting or engaging with us through online content, newsletters, email, contact forms, downloadable material and other communications controlled by deborahfroese.com including events and webinars.

Contents

Data Collection

Summary: When you visit deborahfroese.com some data is automatically collected to improve our website. Some data is collected only through your consent to receive various services.

Deborahfroese.com automatically collects information about website visitors such as the identity of referring websites, IP addresses, device type, device ID, OS, browser version, locale, language preferences, approximate geolocation, activity, communication and performance logs, session recordings, issues and bugs, and the cookies and pixels installed or utilized on your device; and the date and time of any visitor requests, such as subscribing to our newsletter, commenting on a blog post, or submitting a contact form.

Personal information including your name, email address, and phone number are requested from you if you wish to receive services such as newsletter subscriptions, access to downloadable materials, marketing information, or in order for you to comment on blog posts or submit a contact form.

Data Uses and Limitations

Summary: We collect only the information necessary to provide services and to improve website services and functions on deborahfroese.com.

Some interactions on deborahfroese.com require us to gather personally-identifying information such as your name, email address, and/or phone number. The amount and type of information we gather depends on the interaction. For example, if you subscribe to our newsletter, submit a contact form, or download resource materials, we will ask for your name and email address to facilitate those services.

If you provide your email address or subscribe to our newsletters, you may opt out at any time by clicking the unsubscribe button at the bottom of our correspondence or by contacting us at [email protected] with the words Privacy Policy Request in the subject line. We will only keep your information as long as it is required to deliver a service.

Visitors may refuse to share personally-identifying information but refusal will prevent them from engaging in some website activities or services.

Deborahfroese.com uses automatically collected information as described under Data Collection to better understand how visitors use our website so we can improve our website and services. We may collect statistics about the behaviour of visitors to its websites, for example, how many times particular material was downloaded or certain pages were visited. However, deborahfroese.com does not disclose personally-identifying information other than as described in this policy.

Data Storage Location

Summary: Your data may be stored in different locations globally.  

The personal information collected by deborahfroese.com may be stored and/or processed in Canada and the United States or any other country where we or our partners, affiliates, and third-party providers have operations.

These operations may be in locations not governed by the same data protection laws as the location from where you initially provided the information. While privacy laws may vary by jurisdiction, deborahfroese.com and our service providers are committed to the protection of your data.

Data Retention

Summary: We retain your personal data only as long as it is required for the services requested. We do not retain your credit card information.

Your personal information is kept only as long as it is necessary to provide the services you request. For example, if you provide deborahfroese.com with an email address to receive a newsletter, that address is kept on file with our newsletter service until you unsubscribe. If you send submit a specific query apart from a subscription or mailing list, the correlating personal information will only be kept on file until your concerns are addressed.

We do not retain your credit card information.

In some instances, it may be necessary to hold your personal information to comply with a legal, accounting, or reporting issue or for statistical purposes.

We are not obligated to retain your personal data for any particular period of time unless it is required by applicable law or by specific agreements with you. We are free to securely delete it for any reason and at any time, with or without notifying you.

Data Security

Summary: No method of electronic transmission or storage is 100% secure.

Using commercially acceptable means, we strive to protect your information from loss, theft, and unauthorized use such as disclosure, copying, and modification. However, no method of electronic transmission or storage is 100% secure, so absolute security cannot be guaranteed.

You are responsible for selecting any required passwords and for their security and strength. You are also responsible for ensuring that you do not share your personal information and passwords publicly on deborahfroese.com or elsewhere.

Data Sharing

Summary: We share your data with some third parties in order to provide our services to you.

Any information that can identify or potentially identify you is shared only with administrators of deborahfroese.com and any contractors and affiliated organizations that require such information to provide services on behalf of deborahfroese.com. Third party organizations we currently use are:

BlueHost servers to store, send, and receive website data

Cloudflare to accelerate our web pages.

Google Analytics to help improve our website.

MailerLite to deliver our newsletter.

SiteLock to provide a high level of security to our website.

Yoast to help visitors find us through SEO or search engine optimization.

Some employees, administrators, contractors, and affiliated organizations of these third party organizations may be located outside of your country of residence. By agreeing to our privacy policy, you agree to the transfer of your information to them and to the safeguards of their privacy policies.

Because we respect your privacy, deborahfroese.com will not share personally-identifying information or information that has the potential to become personally-identifying to anyone other than those described above unless: a) you give us permission to do so; b) we are required to do so by law;  or c) we or law enforcement agencies believe that disclosure is reasonably necessary to protect the property or rights of deborahfroese.com, third parties, or the general public.

We also use Facebook, Instagram, Twitter, and Post to promote our website, and their privacy policies apply if you interact with us there.

Cookies

Summary: We use cookies. While you can opt out of some of them, others are required for functionality and service provision.

Information about how you use our website is collected automatically using “cookies.” Cookie are text files of data stored in your browser. Some of these cookies are required for website function and they allow us to save your preferences for cookie settings.

Other cookies compile statistical reports on website activity. We use Google Analytics, a third party, to collect anonymous information such as the number of visitors to the site, geographical locations, and the most popular pages. This information helps us analyse website content and shape it to better serve our visitors.

You can opt out of third party cookies on deborahfroese.com by clicking the gear icon situated in the lower left-hand corner of your device screen and following the prompts. You can also disable cookies in your browser.

Third-Party Links

Summary: We sometimes link to third parties. If you follow those links, the privacy policy of deborahfroese.com no longer applies.

Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a third-party website, please be aware that we are not responsible for the data provided to that third party. When you visit a third-party website, even after clicking a link posted on deborahfroese.com, our privacy policy no longer applies.

Do Not Track Signals

Summary: Currently, we do not respond to browser “Do Not Track” signals.

Some browsers have a “Do Not Track” feature that can tell websites you do not want them to track your online activities. At this time, we do not respond to browser “Do Not Track” signals, but be assured we collect, process, and use your personal information only with legitimate reasons for doing so, adhering to the standards indicated by this privacy policy.

Children’s Privacy

Summary: Our services are not directed toward children.

Products and services offered on deborahfroese.com are not directed toward children under the age of 13, and we do not knowingly collect personal information about children under the age of 13.

Communications

Summary: We may contact you for the purpose of service and promotional communication via email, telephone, or through various social media outlets.

Important service notifications regarding billing, security issues, or changes to our services may be communicated to you through information you have provided. We may also contact you regarding new features, services, events, or any other information we think you will find valuable by using any of the contact means we have available to us.

Please note: Although you can opt-out of communications related to marketing or newsletters by clicking unsubscribe in emails or contacting [email protected] with the words Privacy Policy Request in the subject line, you cannot opt out of critical communications related to issues such as  billing or security.

Your Data Rights

Summary: You may exercise the right to control your personal data by contacting us.

When you provide personal information to us, you are agreeing to let us  collect, hold, use, and disclose it in accordance with this privacy policy. Visitors may refuse to share personally-identifying information but doing so may prevent them from engaging in some website activities or services.

If a third party sends us personal information about you, we will protect that information as described in this privacy policy. If you are a third party providing personal information to us about someone else, you agree that you have that person’s consent to provide their personal information.

Such rights are not absolute. Under some instances, applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal data that we hold about you. If for any reason we cannot accommodate your request, we will abide by any legal or regulatory restrictions to inform you of why.

Please also note that we may require additional information, including certain personal data, to authenticate your identity and process your request which may then by retained by us for legal purposes.

In addition:

  • You are entitled to request details about the personal information we hold on you by contacting [email protected] with the words Privacy Policy Request in the subject line.
  • If you contact us to update or correct your information, we will take reasonable steps to see that this is done.
  • We will not discriminate against you for exercising any of your rights over your personal information, however, certain types of personal information are required to provide you with a particular offerings.
  • In case of any data breaches, we will comply with laws applicable to us.
  • Details about any questions, concerns, or complaints regarding our data policy can be directed toward [email protected] with the words Privacy Policy Request in the subject line. We will respond via email.
  • You may unsubscribe from our newsletter or further communications by opting out through the link provided in our communications or by contacting [email protected] with the words Unsubscribe Request in the subject line. Please note: we may need to request information to confirm your identity before we can complete your unsubscribe request.
  • You have the right to object to deborahfroese.com processing your personal information based on our legitimate interests or public interest. We must comply with that request unless we can provide compelling legitimate grounds to do so.
  • You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.
  • You may have a right to request deletion of your personal information from our current records, and we will take reasonable steps to do so within 7 days unless there is a specific legal reason for us to deny the request. If you make that request and we are legally able to comply, we will inform you about how deletion affects your interaction with deborahfroese.com, its products, and its services. If we are legally unable to comply, we will inform you via email of the reasons.

Privacy Policy Changes

We may occasionally update deborahfroese.com’s privacy policy to refine structure or language. In those cases, we will not issue a notice of privacy policy changes. However, if we make substantive changes such as those required by new privacy legislation or changes to our services or our privacy strategies, we will notify you two weeks before the new privacy policy comes into effect. We will notify subscribers via email and post a popup notice on our website. Your continued use of this site after any privacy policy changes will constitute your acceptance of those changes.

Contact

If you have any questions about our privacy policy or the information we hold about you, please email [email protected] with the words Privacy Policy Request in the subject line.